At Home Fundamentals, we strive to provide high-quality grocery, home cleaning, and tissue products. If you are not completely satisfied with your purchase, we’re here to help.
Returns & Refunds
- Eligibility for Refund:
- Items must be unused, unopened, and in their original packaging.
- Refund requests must be made within 7 days of receiving the product.
- Perishable grocery items cannot be returned for safety reasons.
- Opened or used cleaning and tissue products are not eligible for return due to hygiene concerns.
- How to Request a Refund:
- Email us at info@homefundamentals.com with your order number and reason for the return.
- If eligible, we will provide return instructions.
- Customers are responsible for return shipping costs unless the product was damaged or incorrect.
- Refund Process:
- Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5-7 business days.
- Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange for a replacement or refund at no additional cost.
Non-Refundable Items
- Perishable food items
- Opened cleaning or tissue products
- Items returned after 7 days of delivery
For further assistance, contact us at:
📍 Address: 30 N Gould St, Ste R, Sheridan, WY 82801
📞 Phone: +1 307-310-2442
📧 Email: info@homefundamentals.com
We appreciate your trust in Home Fundamentals and are committed to providing the best products and customer service!